Good to know

Returns

Damaged or faulty items

If your bottle or tin arrives damaged, or something is wrong with your order, contact us via WhatsApp within 14 days of delivery with a photo of the item, and we'll arrange a replacement or refund.

Change of mind

As a fresh food product, unopened bottles and tins in their original condition can be returned within 14 days of delivery. Please get in touch first so we can arrange it — the customer is responsible for return postage unless the item is faulty.

Digital products

The Olive Oil Masterclass and any digital guides are delivered instantly and are non-refundable once accessed, except where required by law.

Get in touch

For anything not covered here, message us on WhatsApp or email info@sicilyoliveco.com and we'll help directly.